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FIX: Quixel Bridge Won't Work and I Can't Log In With My Epic Games Account

Category: Quixel, UE4
December 10, 2019

Couple of weeks after Epic Games and Quixel announcement I decided to start up Bridge to look for some textures and assets.

I opened up Bridge and I was stuck looking at this menu:

I couldn't search or browse for any Megascans assets nor was I able to login using my Epic Games account.

Anytime I tried to log in, a menu would pop up saying "Verifying" and "Redirecting" then it would go away and nothing.

I found a lot of people dealing with this same problem. This is something that will probably get fixed very soon but in the meantime I needed to get into Bridge and get some assets.

Here is what I did to make it work...

Video Tutorial

Step 1: Close Bridge

First, make sure Bridge is closed before doing any of this.

Step 2: AppData\Roaming directory

Navigate into C:\Users\Username\AppData\Roaming directory. For me this was in C:\Users\AG\AppData\Roaming:

Step 3: Delete Bridge and Bridge Megascans Folder

I then deleted Bridge and Bridge Megascans folders:

You might want to back these folders up before deleting, just in case.

Step 4: Restart Bridge and Log In with Epic Games Account

I restarted Bridge and logged in using Epic Games account. This worked for me perfectly and I was able to use Bridge again to search/download Megascans assets.

Next Tutorial

How to Get Free Unlimited Megascans Assets from Quixel for UE4

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About World of Level Design

My name is Alex Galuzin. I am self-taught level designer, game environment artist and the creator of World of Level Design.com. I've learned everything I know from personal experimentation and decades of being around various online communities of fellow environment artist and level designers. On World of Level Design you will find tutorials to make you become the best level designer and game environment artist.

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